Judging the results

How much can you expect from a temp? Most temps perform very well. They are experienced and versatile. Inasmuch as they have worked for a variety of businesses, they have learned how to adapt quickly to new situations. Moreover, they know that future work assignments depend on their performance with you. However, don’t expect the impossible by overloading a temp. In fact, try to make a slight allowance for the fact that they are not familiar with your particular operation. Check their work occasionally, encourage them to ask questions, and never leave them stranded.

After the first few hours, you will be in a position to judge how the work is going. You have the right to expect a conscientious, interested individual who will put in a full day’s work. If you are not satisfied, don’t hesitate to phone the agency and inform them of the problem. Most agencies will call you to see how the temp is working out and they will also ask you to evaluate their work at the end of an assignment.

You also need to review the use of temporary staff in your business to determine if this is something that you will do again. Did the temp’s productivity justify the cost? Was the work completed accurately and effectively? Did it benefit your operation? Were there any disadvantages?

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