Growing a business is hard work. Customer acquisition and retention isn’t an event. It isn’t a new program. It is a way of thinking about customers. It is a way you go about business. It takes the right attitude, continual effort, and constant monitoring.
The question that should really matter in whether you are going to retain your customers (more…)
Tractable is defined as: (adj.) susceptible to suggestion; a personality sensitive to other’s desires [syn: malleable, responsive].
This isn’t a word you hear every day. Being tractable means you are susceptible to suggestion. You are sensitive to other people’s desires. To be successful as a growth company in today’s economy, you need to be malleable and responsive. Satisfaction is not on a continuum. People don’t move (more…)
You and your employees need to have telepathy. You have to be able to anticipate the future. Your organization must assume a proactive stance as it relates to all your customers’ needs. You have to foresee any and all potential problems that could crop up before (more…)
I try to understand what the meaning of his movement. I know this is a policy step and I once again rethinking about this moment and its effect on the future prospect. Honestly right now I am thinking about my career and my vision in the future. I really don’t care about his strike or his policy. He is the newbie (more…)
Some of the most disruptive developments of all have involved information technology. In the past decade, the most dramatic disruptions have been caused by two factors: afford-able and tiny computer technology and the World Wide Web. No matter how low-tech (more…)
Any company interested in growth needs to do things cheaper, faster, and better to win business. The only way we can consistently deliver on the “faster” part is to build and plant time bombs throughout our organization. Time is of the essence in today’s economy. Attention-getting time bombs of (more…)
This story about the decline of henequen may feel like some-thing that happened a million years ago, but it wasn’t very long ago at all. My great-grandmother was alive during both the boom and the bust, and I knew her well.
The refrigerator seems like it has been around forever, but my mother still calls it an icebox. The first NASA engineers, many of them still working (more…)
When first time we hear and interest about online business, I am sure we will try to find out how to get more information about this topic. Event we are beginner in the cyber world but we can get so many information in Google or other search engine (more…)
To take advantage of all this, however, you need to be an expert. You need to know what’s out there, what works, and what can help your business. You need to know what is on the way and how it is going to create obstacles or opportunities in the future. No matter what business you are (more…)
I probably don’t know much about your business. I certainly don’t know as much about it as you do. I can’t tell you what kind of technology matters for your business. Maybe it’s the hottest new imaging software, the latest electron microscope, or just a better kind of nail gun. There are probably a dozen (more…)